Harold has extensive experience in civil and environmental engineering, information technology, and management consulting with an emphasis on projects related to planning, design, and construction management of water, wastewater, stormwater, and flood control facilities.
He is responsible for operations, client service, project management, delivery, and performance of all technical assignments for the company’s Water/Infrastructure Business Unit, serving as Chief Operating Officer and also as Director of Client Excellence.
Long ago, I became an enthusiastic student of leadership qualities. Later, I read a number of books and articles which explained and promoted the concept of servant leadership. The highest purpose combines passion and providing service as a trusted advisor to clients at work, and to family and friends in personal life. The humble nature of quiet but confident leadership in empowering achievement by others to solve their problems is at the core of my approach to almost everything.
In a busy world, intense prioritization of attention to clients, projects and people has always served me well. Clients come first because no business can succeed without customers. Timely delivery of projects with superior technical quality, and with legendary service that causes clients to say, “wow” will sustain life-long business and personal relationships. Finally, it is people that think, act, and make things happen, and they must be cared for, led, taught, and guided, in order to be successful.
I’m passionate about many things, but above all are the outdoors and families. Raised in Upstate New York, many of our activities were outdoors. Early on, it was family camping, and later with the Boy Scouts. I lost count somewhere over 400 personal days/nights of camping including two 100-mile backpacks. Dad took the family on long trips to Colorado and Wyoming. They really opened my eyes about nature and the environment. This, coupled with a knack for math and science pushed me to a career in civil/environmental engineering. I have always wanted to protect the environment, and be with family, as long as I can remember.
American Society of Civil Engineers
American Water Works